CLEANING

SERVICES

CARPET CLEANING

We are meticulous about carpet cleaning. Select the link above to read more about how we clean carpets and why we are able to achieve superior results.

MOLD REMEDIATION

If you have suffered a water loss and you have a mold or mildew problem, we can help. We are certified to correct and prevent future spore growth.

TILE & GROUT CLEANING

As homeowners tend to be installing more and more ceramic tile and hard surfaces, we have become experts in the field of cleaning these products.

AIR DUCT CLEANING

Air quality is critical to good health. Studies show that indoor air quality can be improved by having your air ducts and air conditioning system professionally cleaned twice per year.

EMERGENCY WATER EXTRACTION

24 hours a day 7 days week flood restoration and water removal services at your fingertips.

 
FURNITURE CLEANING

Everyone has furniture, but not every one has clean furniture. Let us show you how we can clean and sanitize your existing furniture before you purchase new.

 

Additional Services:

Moving of Furniture

For an additional fee we have multiple technicians that will move all of your furniture out of the structure prior to cleaning. After we provide cleaning service, then we will move all of the furniture back into the structure. (This does not include items such as electronics, pianos, pool tables and aquariums.)

Carpet Patches

Not many people know the difference betwen a spot and a stain. When necessary to provide the removal of a stained piece of carpet, we can provide a small patch using a donor sample of carpet to eliminate a costly replacement.

Spot Removal

Most common spots and spills from colored beverage tannins can be removed by our technicians.

Pet Treatment

We offer a specialized odor eliminator program specifically formulated to attack protein based odors such as urine.

 

Carpet Repairs

Our technicians not only are certified in carpet cleaning, but also in providing all types of carpet repairs from standard restretches to complete re-installations.

CARPET

CLEANING

Before placing your order for any of our services it is really important to determine what you need or prefer. Most often homeowners choose to have their carpets cleaned when they get dirty. This is ok, but there is another approach that many homeowners take into consideration which is called interim cleaning or maintenance cleaning. Below are two of our service levels which meet the need for both of these types of conditions. Please review them and if you have any questions, please call us and one of our account executives or customer service professionals can help answer any questions you may have.

Basic Cleaning

Though it is commonly called "Steam Cleaning", no actual steam is involved in the Hot Water Extraction cleaning process, apart from the steam that escapes incidentally from the hot water. We use only the best modern truck-mounted carpet cleaning machines. Our equipment allows the cleaning solution to come into contact with the carpet at approximately 250 degrees Fahrenheit. This is important as the temperature is directly relative to how effective cleaning can be. Our method involves a preconditioning of the soiled surface with an alkaline (7 or above on the pH Scale) agent, followed by light agitation with a grooming brush and appropriate dwell time. Next, the surface is passed over several times with a cleaning tool (we prefer a multi-head wand) to thoroughly rinse out the pre-conditioner using an acid solution lowering the pH of the fibers to a neutral state. Finally, the surface is dried sufficiently to avoid any possibility of saturation.

Significant Benefits of Hot Water Extraction: 

Reduced Cost

Environmentally Friendly

Pile Restoration

2 Additional Services INCLUDED with a Basic Clean:

1 Spot Removal

1 Stain Removal

Restoration Cleaning

Restorative cleaning is a deep cleaning method that has been perfected for use when carpet is in need of heavy soil and traffic removal. This method is performed by vigorously washing the carpet with hot water. Restorative Cleaning will require extended drying times, however in most cases it will prevent you from having to perform a complete replacement of the carpet. All of our carpet cleaning services are backed by a 100% satisfaction Money-Back Guarantee.

Significant Benefits of Hot Water Restoration:
Elimination of Replacement Cost

Sanitization and Sterilization

Only deep cleaning will remove the deepest and heaviest soils 

 

4 Additional Services INCLUDED with a Restorative Clean:
1 Wall Restretch

1 Pet Treatment

1 Spot Removal

1 Carpet Patch

FURNITURE

CLEANING

TILE & GROUT

CLEANING

 
 

Even with regular vacuuming, particles can become trapped in between the fibers of your upholstered furniture. You can try to remove stains with home cleaning products, but if you treat fabrics the wrong way, you may end up with residual water stains and wear. This is why you should consider having your upholstery professional  cleaned. Experienced cleaning professionals fix the most challenging problems, including the removal of dye stains, oil stains and protein stains. Our state-of-the-art equipment and professional cleaning agents, reach deep into your upholstered furniture to remove dirt, grease, pet hair,

urine and odors, leaving your upholstered furniture and mattresses fresh, clean and smelling better than ever. 

Furniture Care Tips

  • Vacuum upholstered furniture with a light brush to remove dust particles, as well as food and dirt that may go unnoticed. This prevents the unwanted dirt and grime from settling into the fibers, which can happen easily if it hides in the cracks and crevices of your furniture.

  • Rotate cushions to prevent over-use in certain areas.

  • Refrain from washing cushion covers in the washing machine as this may cause fading, shrinking and fabric deterioration.

  • Keep furniture away from direct sunlight as it could cause fading.

  • Avoid placing items like newspapers on upholstered furniture as they may discolor the fabric.

  • Keep a watchful eye on certain dark-colored blankets and throws that could transfer their color to the fabric on your furniture.

  • Clean and use furniture polish on wood furniture to help protect it from scratches and a!brasions. 
 

Upholstery Protectant

Most new upholstered furniture comes treated with protectant, but this protection wears off over time. Having the protectant reapplied helps preserve the color, beauty and life of your upholstery. It also gives you extra time to clean up spills before they turn into stains on your furniture.

Using fabric protector helps restore protective properties, extending life of your upholstery and making it easier to care for. 

When it comes to tile, dirt and grime usually build up in the grout lines and crevices. Unfortunately, most cleaning products and tools simply can’t clean these hard to reach areas. In fact, some cleaners can actually make things worse by leaving sticky residues. You can scrub all you like but grout is so porous that without the proper equipment and experience you won’t get it completely clean. We use industrial strength cleaning solutions, combined with special scrub brushes and high pressure to get the grime out of the problem areas.

Our professional tile and grout cleaning service uses a high-pressure cleaning device that penetrates deep in to the grout to clean it thoroughly. There is no water mess to worry about as all of the dirt and grimy buildup is vacuumed away while we work. Once cleaned, we recommend that you let us seal the grout properly, making maintenance a lot easier. For a samll additional charge we can also provide a sealant so the dirt cannot get imbedded and trapped in the porous surface.

AIR DUCT

CLEANING

As simple as 1-2-3.

Clean the air ducts.

We start by removing and cleaning the registers. With our system we work through the supply vents and work towards the air handler. As we clean, we remove dust and debris from the ducting in both directions towards the air handle and backwards out of the ducts as well. This will ensure optimum coverage throughout the duct work system. We will finish by cleaning the cold air return as well.

Clean the air handler.

We use vacuum system to topically clean the air handler and the additional components.

Apply the antimicrobial.

After the ducts have been cleaned we use powerful antimicrobial agents to disenfenct and improve the air quality moving throughout the system. This final step dramatically improves the indoor air quality.

 

We live in a world where healthy living has become a way of life. We exercise and eat healthy to make ourselves feel better. We have also taken on environmental issues to make our homes a cleaner and safer place to live. Yet the most overlooked issue is the air that we breathe.

The Environmental Protection Agency claims that indoor air has been found to be up to 70 times more polluted than outdoor air. Considering that most people spend between 60% to 90% of their time indoors…the facts can be quite alarming.

Dirt, dust, mold, pollen and animal dander are recirculated through our air ducts every time we turn on our heat or air conditioner.  Combine this with moisture and you have the ideal breeding ground for fungi, germs, and household mold.  Studies have confirmed that some diseases including salmonella, strep and legionnaire’s disease can be spread by contaminated air ducts.

Significant Benefits of Air Duct Cleaning: 

  • Reduced heating and cooling costs

  • Lengthen the life of your furnace and air conditioning unit

  • Improve your home's air quality by removing dust, allergens and toxins

  • Provide relief for family members suffering from allergies

  • Remove smells from the home

  • Removing dust from your vents can lessen your cleaning to do list

The Cleaning Process

Our cleaning process is actually quite simple. We use a self-contained method of brushes and vacuum pressure to effectively clean and remove all debris, processing it through a HEPA filtration. This cleaning process is safe and effective on all types of duct work including sheet metal, flex duct and fiberboard duct work.

 

EMERGENCY

WATER

EXTRACTION

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, Cleantrust certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to pre-loss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

 

Because we are IICRC-certified professionals, we have the training and expertise to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

Safe Flood Clean-Up Tips: 

 

  • Use caution when entering buildings. Make sure electrical power is off and the structure is sound before entering and inspecting a flooded building. Small animals or reptiles may also seek shelter inside a structure, so be cautious when repositioning contents or removing materials.

  • Protect yourself. Wear an organic vapor respirator, available from paint or building supply stores, along with rubber gloves, eye protection and protective clothing. Ventilate affected areas by opening windows, and eventually, by placing a fan in a window. Work toward the fan as you clean to minimize cross contamination.

  • Know what items to throw away. Porous items that absorb contaminated flood water shouldn't be restored. Drywall, carpet and pad, mattresses, pillows, box springs and particle board normally should be discarded if wet.

  • Wet clothing and many household fabrics may be salvageable. Machine washing, including at least a 10-minute soak in detergent and hot water, should remove most contamination and stains.

  • Open pockets of saturation. Remove base molding and portions of damaged walls and wet insulation. Locate the water line and measure 15 inches to 20 inches above it. Everything below that should be removed and discarded. Flooring, such as hardwood, laminate or sheet vinyl, should be removed to expose pockets of saturation underneath for cleaning, sanitizing and drying.

  • Clean aggressively. Wall cavities and exposed durable materials (studs, joists) should be cleaned by pressure washing with detergent solutions.  After thoroughly cleaning and flushing salvageable materials, apply a disinfectant solution liberally. A water restoration professional may be needed to perform this service safely and effectively.

  • Prevent mold growth. Although it takes a few days to appear, mold thrives in a moist environment with organic material (e.g., paper or particle board), and temperatures between 68°F and 86°F. Keep air moving and maintain moderate temperatures as possible.

  • Dry out before you rebuild. To prevent dry rot and on-going structural damage, don't reconstruct or cover wood materials until its moisture content falls below 16 percent. Moisture meters are available online, but it may be best to hire a water restoration professional to confirm proper drying before reconstruction.

  • Consider hiring a professional. A professional water damage restoration company has trained technicians, specialized cleaners and antimicrobial agents, and extraction, drying, dehumidifying and moisture measuring equipment.

CATEGORY 1 

Water with no significant risk of causing sickness or discomfort is said to be Category 1 water, or "clean." Generally, Category 1 water intrusions are the result of compromised sanitary water supply lines. In order for a situation to remain a Category 1, water must not have been present in a structure for more than 72 hours, and materials affected must be clean and well maintained. If odors are present in the structure, further investigation is necessary- until the source of the odor is found. Odors indicate that the cleanliness of the water is not Category 1.

Simple points to remember: Sanitary source, wet for less than 72 hours

CATEGORY 2

Water that does carry a significant degree of chemical, biological and/or physical contamination is said to be Category 2. Water sources that can result in Category 2 damage include: aquariums, waterbed leaks, toilet bowl overflows that originate from the sanitary water supply yet contain urine from the bowl, dishwasher discharge, clothes washer discharge, or water that enters the structure from hydrostatic pressure (from below grade). When structures are affected by Category 2 water, special steps and procedures are necessary in order to return the structure to a pre-loss condition. Cleaning procedures must be employed before the drying process can continue. At a minimum, affected carpet padding must be removed and disposed of, and carpet must be thoroughly cleaned using a hot water extraction method.

Simple points to remember: Significant degree of contamination, carpet MUST be cleaned, and pad must be disposed.

CATEGORY 3

When water intrusion results from a grossly unsanitary source, carries pathogenic (disease causing) agents, or when water has dwelled in a structure for more than 120 hours, it is said to be Category 3. Examples of Category 3 water sources include: discharge from toilets that originate from beyond the toilet trap (from the sewer or septic system), and intrusions from the surface of the ground into the structure (flood waters). All affected porous materials must be removed from the structure and disposed of properly.

Simple point to remember: Grossly unsanitary, remove carpet, pad and affected drywall.

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